Critical Event Management is considered to be the most critical aspect of every business. As more and more sophisticated tactics are discovered as a potential threat to sensitive data, the organization should empower its security teams to address the evolving digital risks. Integrating a robust critical event management platform is the way to do it.
Critical events can negatively impact individuals and organizations of all kinds, including cyberattacks, ransomware, IT outages that cause operational disruptions, weather issues, natural disasters, and employee safety issues. When the vital infrastructure of your business goes through damage or downtime, the consequences are likely to be widespread and affect the entire workforce and loss of assets.
Critical events are not unusual, and organizations need to proactively plan to respond effectively to those critical incidents. Establishing processes and systems for managing critical events in order to prevent them can also minimize their impact when they occur.
Increasing Risks & Critical Events
As digital transformation and technologies advance, the severity of these critical events and potential risks are increasing. Organizations are now aware of the significance of critical event management platforms in managing effective incident response. The adoption of artificial intelligence opens new capabilities and opportunities for the security team to tackle events before they occur and eventually reduce their impact.
Companies experience an average of four discrete critical events over a 2 year period, making the real-time response to these events extremely important. If a company is not efficient with processes and systems, a few minutes of downtime can have devastating consequences to its brand, business, and reputation. As organizations become more complex and stakeholder expectations of ethical behavior increase, companies need to prepare a plan to manage these risks.
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Improve Business Continuity
A business continuity plan is essential to serve customers better and achieve business objectives. By monitoring threats and incidents 24/7 and responding to events as quickly and efficiently as possible organizations can ensure business continuity.
A company that does so can better manage risk and limit the impact of a critical event on its key stakeholders. A CEM technology can be a valuable tool for organizations with robust in-house security teams who want to identify and assess the severity of events to quickly administer pre-defined standard operating procedures.
With CEM, you can leverage powerful threat intelligence, mass notification, location tracking, and response capabilities without a heavy investment in technology or personnel. Post-event analytics enable companies to analyze important KPIs such as duration of events, response times, and geographic locations, etc.
Efficient Security Team
Companies need to develop a plan that enables them to effectively manage the recovery process when facing critical events. While there are several dispersed tools and critical event management platforms, companies often face complications while handling incidents.
The organization should choose a unified platform that allows them to overcome their challenges with efficiency and agility. Most of these platforms rely on automation and AI to improve your workflow differentiated by the type of events and enable security team members to act even during the most complicated events.
The CEM platform can increase your company’s preparedness for both unexpected and anticipated events. As a result, your security team will be better prepared to maintain business operations in times of uncertainty, safeguard employees, business assets potentially saving millions of dollars.
Provide a Superior Support
One of the major advantages of a Critical Event Management (CEM) platform is that it gives companies the ability to take their response workflows to an event to the next level of event management. By using a CEM platform, companies can ensure they are meeting and exceeding their duty of care responsibilities to their employees.
Organizations can use CEM platforms to alert the right people at the right time for the right reasons. It doesn’t matter where employees work or travel, critical events can cause them to be at risk for their health and safety.
To avoid potentially life-threatening consequences, employee safety is a top priority when managing critical events. A dedicated platform can help determine the severity and relevance of each situation.CEM enables companies to communicate confidently with only those directly affected by a critical event, eliminating noise and message fatigue.
BottomLine
The critical event management (CEM) platform provides a consistent framework to plan, respond, and recover from all types of incidents, disasters, crises, and disruptions.
Employees and other stakeholders benefit from this consistency as it helps drive adoption and trust in the alert notification and response system. In addition, it provides management with a holistic view of the situation and visibility into the effectiveness of your incident response and improves future responses.
Zapoj’s delivers an end-to-end critical event management platform designed to empower organizations to prevent and minimize the after-effects of those disruptive events. Leverage automation, artificial intelligence, and machine learning capabilities to quickly respond with secured communications.
With the CEM platform, organizations of all sizes and sectors can manage all critical events, with customized infrastructure workflows. Enables organizations to take charge of a situation before it escalates, no matter if it is a serious incident or business as usual.
With CEM technology, you can manage critical events intelligently and respond quickly. Further, our experts can help with everything from full-service critical event management to integrate the platform with your existing data sources and systems.
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