What Is CPML Service In IndiGo?

Are you curious to know what is CPML service in IndiGo? You have come to the right place as I am going to tell you everything about CPML service in IndiGo in a very simple explanation. Without further discussion let’s begin to know what is CPML service in IndiGo?

IndiGo, India’s leading airline, has continuously strived to enhance its services, ensuring a seamless and comfortable travel experience for its passengers. Among its offerings, the CPML service stands out as a testament to the airline’s commitment to passenger convenience.

What Is CPML Service In IndiGo?

CPML, short for ‘Can Passengers with Reduced Mobility Travel Light,’ is a service tailored to cater to passengers requiring special assistance. IndiGo recognizes the diverse needs of its travelers and has designed CPML to facilitate a smoother journey for those with reduced mobility or special requirements.

Features And Benefits:

  1. Prioritized Assistance: CPML ensures that passengers with reduced mobility receive personalized attention and assistance throughout their journey, right from check-in to boarding and disembarkation.
  2. Boarding and Deboarding Support: Passengers availing CPML are given priority during boarding and deboarding processes, minimizing wait times and ensuring a hassle-free experience.
  3. Customized Seating: IndiGo’s CPML service allows passengers to select seats that best accommodate their needs, whether it’s extra legroom or proximity to facilities like restrooms.
  4. Trained Assistance Personnel: The airline’s staff is trained to provide necessary aid, ensuring passengers feel comfortable and supported throughout their travel.
  5. Special Equipment Handling: CPML caters to passengers requiring special equipment, ensuring the safe handling and transport of wheelchairs, mobility aids, or medical devices.

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How To Avail CPML:

Availing CPML is a straightforward process:

  1. At the Time of Booking: Passengers can request CPML while booking their tickets through the airline’s website, mobile app, or customer service helpline.
  2. Contact IndiGo Directly: For those who prefer personalized assistance, contacting IndiGo’s customer service directly can help in arranging CPML services tailored to specific needs.

Inclusivity And Passenger Experience:

IndiGo’s CPML service underscores the airline’s commitment to inclusivity. By catering to passengers with reduced mobility or special requirements, IndiGo ensures that everyone can access and enjoy the benefits of air travel without hindrance.


IndiGo’s CPML service sets a benchmark in the aviation industry by prioritizing passenger comfort and accessibility. By offering specialized assistance and personalized care, the airline ensures that individuals with diverse needs can experience the joy of travel without limitations.

For IndiGo, CPML represents more than just a service; it embodies their ethos of making air travel an inclusive and enjoyable experience for all passengers.

Whether it’s a short domestic hop or a long international journey, IndiGo’s CPML service reassures passengers that their needs are acknowledged, respected, and catered to throughout their travel.

IndiGo continues to lead the way in customer-centric services, setting a standard for the aviation industry to follow in ensuring a seamless and inclusive travel experience for everyone.


What Is The Meaning Of CPML Service In IndiGo?

CPML and CPTR are two codes that may appear on the boarding pass of an IndiGo flight. These codes refer to special services or requests that a passenger may have made while booking their flight. CPML stands for “Complimentary Meal” and indicates that the passenger is eligible for a free meal during their flight.

Is Complimentary Meal Free In IndiGo?

Complimentary snacks are not served on-board our flights. However, you may pre-book your snack while making your reservation or add it later online or by calling our call center. If you have not pre-booked your snack, you can also purchase food items on-board basis availability.

What Is A Corporate Meal?

Corporate dining is the process of ordering and serving food for your employees. It might be breakfast at an early meeting, lunch every day, meals for big meetings, or having snacks around the office. It’s a popular employee perk that’s great for company culture, recruiting, and retention.

What Is Special Service In IndiGo Flight?

HLOK special service on IndiGo flights is a unique and convenient way to travel. It offers passengers the opportunity to check-in online, select their preferred seat, and even get priority boarding at the airport.

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What Is CPML Service In IndiGo